We can help fix the power issue in the laptop. We can help fix computer power issues, this includes charge issues too. If you’re having a problem it is typically something simple, like a power supply or battery issue. Here are a few basic steps you can try: Make sure that the power supply is plugged in and working properly. Remove any batteries if it is a laptop and test it to see if the computer runs on electricity only. Make sure that all connections are secure. If you are having a problem with the power cable (or if you’re not sure which cable you need) try swapping your old one with the one that comes with the replacement part you received. If you have a desktop computer, make sure that the power cable is plugged into the correct port on your computer. If you are using a surge protector or power strip, remove that and plug your computer directly into the wall outlet.